part-time, Remote, Customer Care, Customer Support/Client Care
Freelance Customer Support (Cantonese & English / Remote / Hong Kong Time)
Your mission
We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication.
Your profile
Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls.
This role will initially be part-time, with the possibility of transitioning to a full-time position in the future, subject to availability and operational requirements.
Requirements
- Fluent in Cantonese and English, with Mandarin and/or Malay as an added advantage.
- Relevant Diploma or Bachelor's degree
- At least 2 years of relevant customer care experience
- Available to work according to Hong Kong time approx. 9.00 AM - 6.00 PM
Why us?
- We are an international, dynamic, and multicultural company
- You have the ability to fully work remotely
