Freelance Customer Support Agent (French & English / Remote / Canada Time)

part-time, Remote, Customer Care, Customer Support/Client Care

Your mission

We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication. 

Your profile

Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls.

This role will initially be part-time, with the possibility of transitioning to a full-time position in the future, subject to availability and operational requirements. 

Requirements

  • Fluent in French and English, additional will be added advantage. 
  • At least 1 years of relevant customer care experience
  • Available to work according to approximate Canada time: 9:00 AM - 6:00 PM (Monday to Friday)
  • Six hours per day

Why us?

  • We are an international, dynamic, and multicultural company 
  • You have the ability to fully work remote